Returns & Exchanges
We want you to find your signature scent. If you are not satisfied with your purchase, we accept returns on unopened full-size bottles within 30 days.
1
Initiate Request
Email our support team with your order number to request a Return Merchandise Authorization (RMA).
2
Pack Securely
Place the unopened product in its original packaging and ensure it is safely cushioned for transit.
3
Attach Label
Affix the provided prepaid shipping label to the outside of the box, ensuring old labels are covered.
4
Receive Refund
Once our lab inspects the return, your refund will be processed to your original payment method within 5-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing